If you are on a version of Act! v17 or older, we have some good news and some bad news. The good news is, you've gotten a lot of good years out of your version of Act!. A few past it's…
You were just going about your Act! business, you click on the Documents tab, or try to open an attachment and . . . "Act! has stopped working". If you are on Act! v17, there is a fairly easy fix.…
The internet gives us so many amazing things: adorable kitten videos, snarky memes, and a FIX that really works to the large DPI issue with Act!! Thanks to ADS Programming Services and Stan Smith for digging up this little nugget and sharing.…
No, not the Space Pigs from the Muppets. Space hogs. As in things that hog hard disk space. One of those with Act! are the indexes. Or is it indices. . . whichever, they are giant space hogs, gobbling up…
The last few weeks, every morning I sit down with my coffee, log into my computer and there is that cute little "toast" offering to give me Windows 10. I mean, they have cute babies in their ads. Who can…
The latest update to AVG Anti-virus is wreaking havoc on our end users. If you’ve been a good little anti-virus user and keep your AVG up-to-date, you’ve likely been bitten by this little bugger. Basically, AVG renders Act! inoperable.
And on your act! sync progress indicator it says, “Synchronization has failed”. Great. Now what?
In our experience, there are two usual suspects at the root of this error. Which of the following fits your symptom?
1. You click Synchronize Now and immediately receive the error message, e-mail the 3Leaf support team at support@3LeafCRM.com.
2. You click Synchronize Now and the synchronization status window appears, goes through the process and then you get the error message “Synchronization has failed.”, it’s likely you have an image somewhere in your act! History. The next few steps should help if this is the case.
Ya know how we know that the Microsoft Surface Pro 3 is a hot new device? Because we get support calls about getting act! to work on it just about daily. Santa did bring one to our house this Christmas, so we’ve been able to play a bit, and grab a few screen shots to help you Surface Pro 3 users get your act! together. (Insert cheesy comedy drums here a la buh dum dum.)
The Surface Pro 3 touts itself as the tablet that can replace your laptop. Well, maybe. It is fast, with it’s Windows 8.1. That’s one thing to consider when setting up your act! on the device. Can your version of act! run on Windows 8.1. You do need act! 2013 or newer. (Don’t have a version that new? We’re happy to help with upgrades!) Installing act! on the Surface Pro 3 isn’t so much the issue. The calls we get are about the dialog boxes, field labels and anything else font related being, well. . . screwy. Let’s look at why and how to work around that.