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Right click to Lookup

This is certainly not a new feature, and sometimes these hidden gems are the best finds.  That “aha” moment that a great timesaver was right there under our noses.  Right click to Lookup is one of those in our book.  It’s a feature we show in training, or in a demo that has users saying, “wait, do that again.”  Our response is a sing-songy and with a southern draw, “Oh this little ol’ thing?”  Ok, really we just go back and show off the feature.  Ok, really, really, I may do the first thing sometimes too.

 

In this example I want to find all of my Prospects.    To find them quickly:

 

  1. Right click in the ID/Status fieldRightClickLookup
  2. Click Lookup ID/Status
  3. Enter your Lookup criteria in the dialog box
  4. Click OK

 

 

 

 

 

 

 

 

 

 

A list of your Prospects is displayed.  Right click to Lookup is a quick and easy way to find your ACT! data.

Michelle Scott

I've been in the CRM business since 1999. Prior to that, I was in marketing - focused on brand marketing. Whether you use one of the "big name" CRM products or a shoebox, I firmly believe that CRM is a process more than a software.

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