Virtual meetings are nothing new and they certainly aren't going anywhere. We've done business remotely since, well we've done the remote work thing since before it was a "thing". It's interesting to talk to clients and colleagues about what they like…
Besides vowing to your lofty personal fitness and health goals, the beginning of the year is the ideal time to recalibrate and set new business objectives. CRM isn't just a digital address book; when properly set up and utilized, it…
This time of year, when you can feel Spring is in the air, always sparks my cleaning and organizing mode. I want to tackle the closets, clean off the desk, and spruce up the office. Another area to apply that…
Raise your hand if you've sent an email to the wrong person, had a typo in an email or sent the wrong email to the wrong recipient. We all have. Raise your hand if you've sent an email that 1.…
Sometimes a new productivity technique is exactly what’s needed to up our efficiency and make more time for the good things in life. Here are four popular suggestions, any of which could provide the jumpstart you may be (and I…
The spring fair has come to the area, and I can't help thinking about my favorite midway treat, funnel cake. In the world of word association that is a writer’s brain, it’s led me to consider that tried-and-true marketing classic—the…
Nearly 20 years ago, one of my first CRM implementations was for a Baltimore-based, office interior company. I was young and confident that I had the whole sales process and CRM thing figured out. To be successful, clients simply needed…
Optimized Act! emarketing - create and send campaigns, track results and follow up, all without ever leaving Act!. Compatibility & usability improvements - Work with Act! on Chrome for Mac, plus benefit from numerous usability improvements that make Act!…
What does your spring cleaning routine include? I typically like to get in all those nooks & crannies with my Swiffer duster. I strip everything off the desk and give it a really thorough wipe down. Beware piles of paper,…
I recently took my youngest to the pediatrician to chat about some ADD coping options. While sitting with the doctor, who was so adeptly discussing ADD and what it means with my 11 y.o., he explained how he’s also ADD,…