Zoho Adds a Virtual Assistant—and More
You’ve met Siri and Alexa. Now meet Zia, the first-ever virtual CRM assistant. Zoho CRM…
What’s new in Act! v20.1
We’ve made it to spring! How are those 2018 resolutions for your business going? If…
Shoebox CRM
Nearly 20 years ago, one of my first CRM implementations was for a Baltimore-based, office…
Act! v20 is here!
Optimized Act! emarketing - create and send campaigns, track results and follow up, all…
3 Keys to CRM Success
When people asked me what I do, it was always very easy to say, “I…
Using CRM to turn up Customer Delight
People love to buy stuff. Customers, the people that buy stuff, love to feel important.…
Spring Cleaning Your Database
What does your spring cleaning routine include? I typically like to get in all those…
Fidget Yourself to Focus
I recently took my youngest to the pediatrician to chat about some ADD coping options. …
5 Tips for E-mail Follow-up
Do you follow up on your sales via e-mail? I recently had an unresolved issue…
How to Make Working From Home Work
When I tell people I work from home, I know they are picturing me in…
The Best Way to Send Emails
3Leaf is featured as a guest blogger again this week at act.com. Check it out or…
3 Ways to get personal with Act!
When Act! reached out looking for guest blog entries, we were up for the writing.…